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Servicing

Prepare to Service Loans

Find a wealth of information regarding servicing requirements, tools, training and helpful publications. Here you'll get answers to questions you may have about establishing financial custodial accounts, available servicing technology, and other publications to help you service loans more efficiently.

  • Establish financial custodial accounts using Forms 1057SF [PDF 111K], 1058SF [PDF 111K], 1059SF [PDF 102K] and 1060SF [PDF 97K] for your P&I, Escrows and Buydowns. We'll electronically debit your Custodial Account(s) through our Global Payments Incorporated (GPI).
  • Use our Due Date Calendar for Monthly Reporting and Remitting for guidance in determining when you will need to report on the loans you service for Freddie Mac and when you will need to remit the appropriate funds.

As a Freddie Mac Servicer, you'll be able to take advantage of:

  • Servicing technology, which gives you the power to proactively manage your servicing portfolio to greater levels of effectiveness and efficiency.
  • A premier Document Custodial Services area that lets you take advantage of the convenience, operational efficiencies and flexibility of delivering Notes directly to Freddie Mac for the mortgages you sell to us.
  • Training classes and programs specifically for Servicers, including:
    • New Customer Training - check out our distance learning training sessions for new customers eager to get started in doing business with Freddie Mac.
    • Check out Service Loans for additional training classes, guides and quick references.
  • Incentives for achieving Tier One status in the investor accounting and reporting category of your Servicer Performance Profile; and our Workout Incentive Program that compensates you for superior workout performance.

 

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