• Single-Family
  • Making Home Affordable Program
  • Underwrite and Process Loans
  • Sell and Deliver Loans
  • Mortgage Products
  • Service Loans
    • Home Affordable Modification
    • Default Management
    • Servicer Performance and Incentives
    • Disaster Management
    • Investor Reporting
    • Servicing Tools
    • Document Custody
  • Doing SF Business with Freddie Mac
  • Forms and the Guide
  • The Learning Center
• Multifamily
• Debt Securities
• Mortgage Securities
• Vendors and Suppliers

Service Loans

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Key Resources for Servicers

• Single-Family Seller/Servicer Guide
• Servicing Technology Tools
• Servicer Training and Education
• Selling System Login
• Designated Counsel/Trustee List:
  
  Choose a state ------ Arizona California Connecticut Florida Georgia Illinois Indiana Maryland Massachusetts Michigan Nevada New Jersey New York North Carolina Ohio Pennsylvania South Carolina Texas Virginia Washington

Default Management

• Home Affordable Modification Program
• REO Rental Initiative
• Help Borrowers Avoid Foreclosure
• Streamlined Modification Program
• Online Form 104SF
• Relief for Active Duty Servicemembers (SCRA)

Servicer Performance and Incentives

• Servicer Incentive Program
• Promoting Responsible Servicing Practices
• Servicer Performance Profiles
• Workout Incentive Program

Document Custody

• Procedure Handbook
• Selling System Login
• Forms
• Form 1035: Custodial Agreement
• Uniform Mortgage Instruments

Disaster Management

• Disaster Relief Policies

Investor Reporting

• Investor Accounting Manager
• Investor Reporting Quick Reference
• 2009 Due Date Calendar for Monthly Reporting and Remitting

Training and Education

• Investor Accounting: Reporting and Remitting
• Investor Accounting: Custodial Accounts
• Loss Mitigation
• Foreclosure and Bankruptcy
• Servicer Performance Profile
• Expense Reimbursement
• MIDANET®
• Balloon/Resets

Upcoming Web and Classroom Training Events

Select a course title below for course description, prerequisites, objectives, materials and availability.

Date	Time (ET)	Course Description	Cost	Location	Register
11/10/09	10:00AM-12:00PM ET	Alternatives To Foreclosure Overview	$0.00	Web Conference	Register
11/10/09	10:00AM-11:30AM ET	Intro to Investor Accounting Responsibilities	$0.00	Web Conference	Register
11/10/09	1:00PM-3:30PM ET	Workout Prospector - How it Works	$0.00	Web Conference	Register
11/12/09	10:00AM-12:00PM ET	HAMP: Freddie Mac Investor Acctg and Rprtg Reqmts	$0.00	Web Conference	Register
11/12/09	1:00PM-3:00PM ET	P&I Custodial Account Variances	$0.00	Web Conference	Register
11/16/09	10:00AM-12:00PM ET	Alternatives To Foreclosure Overview	$0.00	Web Conference	Register

Workshop         Web Event