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Contact Information

If you have a general mortgage security question, please contact:

Freddie Mac Investor Inquiry
1551 Park Run Drive, MS D5O
McLean, VA 22102

Telephone number: (800) 336-3672

Select option 5 for Investor Relations and then option 3 for Mortgage-backed Securities.

Email: investor_inquiry@freddiemac.com

For assistance with the execution of Giants, please contact:

Freddie Mac Single-class Issuance

Telephone numbers: (800) 366-2572
(571) 382-5566

Email: giants@freddiemac.com

For assistance with the execution of Strips, REMICs, Subprime, Callables, Re-REMICs, Guaranteed Finals and other newly structured products, please contact:

Freddie Mac New Transactions

  • Chris Chenen, Securities Marketing National Transactions Director
  • Greg Kerr, Securities Marketing National Transactions Director
  • Dirk Niese, Securities Marketing National Transactions Director

Telephone number:  (866) 903-2767

For assistance with mortgage security settlements, please contact:

Securities Allocation Management (SAM)

Telephone number:  (571) 382-4783

For assistance with issuing, trading, replacing and retiring REMIC and structured pass-through certificates, please contact:

The Office of the Registrar

Telephone number: (800) 336-3672

Select option 5 for Investor Relations and then option 3 for Mortgage-backed Securities.

Email: investor_inquiry@freddiemac.com

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