Contact Information
If you have a general mortgage security question, please contact:
Freddie Mac Investor Inquiry
1551 Park Run Drive, MS D5O
McLean, VA 22102Telephone number: (800) 336-3672
Select option 5 for Investor Relations and then option 3 for Mortgage-backed Securities.
For assistance with the execution of Giants, please contact:
Freddie Mac Single-class Issuance
| Telephone numbers: | (800) 366-2572 (571) 382-5566 |
Email: giants@freddiemac.com
For assistance with the execution of Strips, REMICs, Subprime, Callables, Re-REMICs, Guaranteed Finals and other newly structured products, please contact:
Freddie Mac New Transactions
- Chris Chenen, Securities Marketing National Transactions Director
- Greg Kerr, Securities Marketing National Transactions Director
- Dirk Niese, Securities Marketing National Transactions Director
Telephone number: (866) 903-2767
For assistance with mortgage security settlements, please contact:
Securities Allocation Management (SAM)
Telephone number: (571) 382-4783
For assistance with issuing, trading, replacing and retiring REMIC and structured pass-through certificates, please contact:
The Office of the Registrar
Telephone number: (800) 336-3672
Select option 5 for Investor Relations and then option 3 for Mortgage-backed Securities.
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