Skip to Page Content | Skip to Site Navigation | Skip to Section Navigation

Learning Center Resources

Ways to Browse Resources


The Freddie Mac Learning Center is your one-stop-shop for a comprehensive selection of live and recorded webinars, tools, and resources – all designed to help you stay competitive and make it easier to do business with us.

Use the links listed to the right for other ways to view our full collection of resources, or use the navigation links on the left to jump to the specific subject that interests you.

Alphabetical List of Resources

Resource List workshop Workshop  webevent Web Event
Additional Supplement (OCS) Timeline
Address Guidelines for MAF
Affordable Income & Property Eligibility
Affordable Servicing Best Practices for Housing Counselors
Alternatives To Foreclosure Overview - Recorded - 85 min
Alternatives to Foreclosure Overview - 2 hr
Alternatives to Foreclosure for Housing Counselors - 2 hrs
Alternatives to Foreclosure for Housing Counselors - 6 hr
Alternatives to Foreclosure for Housing Counselors - 45 min
Alternatives to Foreclosure - 1 day
Anti-predatory Lending Requirements     Updated
Appraisal Review Reminders
Area Median Income - 10 min
Avoiding High-Cost Home Loan Repurchases - 90 min
Balloon/Reset Best Practices
Balloon/Reset Mortgages FAQs
Best Efforts Servicing Released Contracting - 38 min
Best Efforts Servicing Retained Contracting - 44 min
Borrower Qualification Worksheet Users' Guide for the HAMP
You will need your Servicing Applications ID and password to access these materials.     Updated
Borrowers with Limited or No Credit - 30 min
Cash-out Refinance Mortgages Description and Fact Sheets
Certification Prior to Allocation - 13 min
Certifying Mortgages for Freddie Mac
Charge-off Settlement Checklist
You will need your Servicing Applications ID and password to access these materials.     New
Collateral Assessment Review Webinar - 90 min
Community Outreach Training and Education Resources
Condo Project Eligibility and Seller Warranties - 90 min
Condominium Unit Mortgages - Project Analysis
Construction Conversion Mortgages Description and Fact Sheet
Create Your Own Reports in Investor Accounting ManagerSM
Custodial Accounting Best Practices
Custodial Accts: Cumulative Variances - 13 min
Custodial Accts: Identify Cash Receipts Variances - 40 min
Custodial Accts: Calculate Cash Receipts Variances - 19 min
Custodial Accts: Cash Disbursement Variances - 23 min
Custodial Accts: Establishing Custodial Accounts - 16 min
Custodial Accts: Investor Accounting Overview - 20 min
Custodial Accts: P&I Reconciliation/Form 59 - 32 min
Custodial Accts: Reconcile Escrow Custodial Accts - 16 min
Data Error Correction and LP Validation File Instructions
Data Error and LP Validation Report Troubleshooting Error Codes
Deed-in Lieu of Foreclosure Settlement Checklist
You will need your Servicing Applications ID and password to access these materials.     New
Default Management Bulletin Guide Updates - 90 min
Default Management Training and Education Resources     Updated
Disaster Relief Guidelines
Discover Gold Through Quality (Quality Control and Fraud Prevention Best Practices)
Document Custody Procedure Handbook
Document Custody - 47 min
Documenting Lawful Residency Status for Non-U.S. Citizens
Documents Freddie Mac Requires for Certification of NY CEMA Deliveries
Early Indicator® User Guide and Training Materials
Early Indicator
Electronic Default Reporting (EDR) Quick Reference Guide     Updated
Electronic Default Reporting (EDR) Recording - 56 min
Electronic Default Reporting (EDR) - 2 hr
Escrow Custodial Account Reconciliation Worksheet Form 59E with line by line instructions
Exhibit 19: Postsettlement Delivery Fees
Expense ManagerSM
Expense Reimbursement Desk Reference
Expense Reimbursement
FHA TOTAL Mortgage Scorecard and VA Documentation Matrix
FHA TOTAL Mortgage Scorecard and VA Processing Worksheets
Factors Used in Loan Prospector®
Form 1134
Form 11: Mortgage Submission Schedule
Form 13SF: Mortgage Submission Voucher
Form 90: Verbal Verification of Employment
Form 91: Income Analysis Form
Freddie Mac Condominium Unit Mortgages
Freddie Mac Delivery Codes     Updated
Freddie Mac Refinance Programs - 90 min
Freddie Mac Relief Refinance Mortgages - Delivery and Pooling Requirements
Freddie Mac Relief Refinance Mortgages - Eligibility Requirements
Freddie Mac Relief Refinance Mortgage - 90 min
Freddie Mac Rental Income Matrix (For Mortgage Applications on or after December 14, 2009, and Freddie Mac Settlements on or after April 1, 2010)     Updated
Freddie Mac Rental Income Matrix (For Mortgage Applications on or before December 13, 2009, and Freddie Mac Settlements on or before March 31, 2010)     Updated
Freddie Mac Settlement Date Calendar - MIDANET® ( 4th Qtr 2009: Oct-Dec)
Freddie Mac Settlement Date Calendar - MIDANET (1st Qtr 2010: Jan-Mar)
Freddie Mac Settlement Date Calendar - MIDANET (2nd Qtr 2010: Apr-Jun)
Freddie Mac Settlement Date Calendar - Selling System ( 4th Qtr 2009: Oct-Dec)
Freddie Mac Settlement Date Calendar - Selling System (1st Qtr 2010: Jan-Mar)
Freddie Mac Settlement Date Calendar - Selling System (2nd Qtr 2010: Apr-Jun)
Freddie Mac User's Guide for Cash Remittances
Freddie Mac's Single-Family Seller/Servicer Guide
Getting Started with Investor Accounting
Getting Started with Loan Prospector - Part 1 - 75 min
Getting Started with Loan Prospector - Part 2 - 45 min
Getting Started with Loan Prospector® Outreach - 90 min
Guarantor & Multilender Fixed Rate Contracting - 37 min
Guarantor WAC ARM Contracting - 31 min
Helping Borrowers Avoid Foreclosure
Home Affordable Modification Program (HAMP) Overview - Recorded - 74 min
Home Affordable Modification Program (HAMP): Trial Period Plan - 76 min
Home Affordable Modification Program Overview - 2.5 hrs
Home Affordable Modification Program Settlement Checklist
You will need your Servicing Applications ID and password to access these materials.     New
Home Affordable Modification Program Workshop - 1-day
Home Affordable Modification Program: Electronic Default Requirements - 15 min     New
Home Affordable Modification Program: Freddie Mac Investor Accounting and Reporting Requirements - 2 hrs
Home Possible Manual Underwriting - 20 min
Home Possible® Mortgages Resource Center
Home Possible Mortgages - 90 min
Home Possible Online Marketing Kit
Home Possible: At A Glance
Home Possible: Delivery and Servicing Requirements
Home Possible: Product Overview - 30 min
Home Possible: What's New! - 10 min
Housing Professionals Resource Center
How to Access Freddie Mac's Exclusionary List in Loan Prospector
How to Access Freddie Mac's Exclusionary List in MIDANET
How to Calculate Postsettlement Delivery Fees
How to Enter Form 11/13 Data In The Selling System
How to Read a Credit Report
Identifying and Documenting Acceptable Sources of Funds - 90 min
Initial InterestSM Adjustable-Rate Mortgages Description and Fact Sheet
Initial Interest Fixed-Rate Mortgages Description and Fact Sheet
Intro to Investor Accounting Responsibilities - 90 min
Intro to Investor Accounting Responsibilities - 40 min
Introduction to the Selling System - 17 min
Investor Accounting Manager -- Up and Running in 5 Minutes
Investor Accounting Manager Overview - 36 min
Investor Accounting Manager User Guide
Investor Accounting Manager
Investor Accounting Reports - 38 min
Investor Accounting: Loan-Level Transactions - 45 min
Investor Accounting: Resolving Loan-Level Edits - 2 hr
Investor Accounting: Resolving Loan-Level Edits - 59 min
Investor Reporting - Advanced - 1 day
Investor Reporting - Beginner - 1 day
Investor Reporting Best Practices
Investor Reporting Case Studies
Investor Reporting EDI Implementation Guide
Investor Reporting Quick Reference
Investor Reporting and Remitting Training and Education Resources     Updated
Investor Reporting to Freddie Mac User Guide
LTV, TLTV & HTLTV Ratios for Conforming Mortgages
LTV, TLTV & HTLTV Ratios for Super Conforming Mortgages
Learn How to Use the New Market Conditions Addendum Form - 26 min
Loan Entry: Cash - 73 min
Loan Entry: Guarantor - 36 min
Loan Modification Settlement Checklist
You will need your Servicing Applications ID and password to access these materials.     New
Loan Prospector - How it Works - 30 min
Loan Prospector - How to Assign a Loan
Loan Prospector - How to Change the Password
Loan Prospector - How to Enter Optional Breakdown Data
Loan Prospector - How to Enter a Loan for Mortgages for Newly Constructed Homes
Loan Prospector - How to Login
Loan Prospector - How to Order Automated Underwriting and Merged Credit With or Without Reference Numbers
Loan Prospector - How to Order Automated Underwriting and Reorder Credit
Loan Prospector - How to Order Automated Underwriting with Reference Numbers
Loan Prospector - How to Order Merged Credit With or Without Reference Numbers
Loan Prospector - How to Release a Loan
Loan Prospector Access Methods at a Glance     Updated
Loan Prospector Documentation Matrix (For Mortgage Applications on or after December 14, 2009, and Freddie Mac Settlements on or after April 1, 2010)     Updated
Loan Prospector Documentation Matrix (For Mortgage Applications on or before December 13, 2009, and Freddie Mac Settlements on or before March 31, 2010)     Updated
Loan Prospector Documentation Requirements - 2 hr
Loan Prospector Feedback Message Summary of Changes
Loan Prospector Feedback Messages (Cause & Resolution)
Loan Prospector Feedback Messages     Updated
Loan Prospector Functionality Guide     Updated
Loan Prospector Outreach User Guide
Loan Prospector Processing Reminders for Mortgages with Submission Dates prior to December 14, 2009     Updated
Loan Prospector's Merged Credit Options: Frequently Asked Questions
Loss Mitigation Transmittal Worksheet Frequently Asked Questions and Tips
You will need your Servicing Applications ID and password to access these materials.     New
MIDANET Desk Reference
MIDANET Post Purchase Data Correction Utility Instructions
MIDANET Post Purchase Data Correction Utility
MIDANET for the PC: Mortgage Insurance Cancellation Supplement Guide
MIDANET for the PC: Reporting Tips for Investor Accounting
MakingHomeAffordable.gov
Managing Foreclosures Overview - 2 hrs
Managing Foreclosures and Adverse Matters - 1 day
Mandatory Servicing Released Contracting - 34 min
Mandatory Servicing Retained Contracting - 35 min
Mandatory Servicing Retained WAC ARM Contracting - 45 min
Manufactured Home Underwriting Reminders
Manufactured Homes Description and Fact Sheet
Manufactured Homes Fact Sheet
More Balloon/Resets Resources
You will need your Servicing Applications ID and password to access these materials.
More Foreclosure and Bankruptcy Resources
You will need your Servicing Applications ID and password to access these materials.
More Loss Mitigation Resources for Servicers
You will need your Servicing Applications ID and password to access these materials.
More MIDANET Resources
You will need your Servicing Applications ID and password to access these materials.
Mortgage Document Manager
Mortgage Insurance Coverage Options Matrix
Mortgage Insurance Financing Matrix
Mortgage Products Training and Education Resources
Mortgages for Newly Constructed Homes Description and Fact Sheet
Mortgages for Newly Constructed Homes - 90 min
Mortgages for Newly Constructed Homes
National Industry Standards for Homeownership Education and Counseling
Net Price - 22 min
Newly Built Home Mortgages Description and Fact Sheet
No Cash-out Refinance Mortgages Description and Fact Sheets
Online Reimbursement System Users' Guide
Online Submission of Servicing Expense Reimbursement Claims (Form 104SF)
Onsite Reviews - Aim for Success - 30 min
Operating Principles - 22 min
Ordering Merged Credit (LoanProspector.com System-to-System Access Method)
Overview of Recent Announcements and Guide Changes - 90 min
Overview of Recent Announcements and Guide Changes - 90 min
Overview of Recent Pricing and Credit Changes for Sellers
P&I Custodial Account Variances - 2 hrs
Pair Off Mandatory Cash Contracts - 18 min
Post Fund Data Correction Form
Practices for Avoiding Predatory Lending
Preventing ARM Reporting Discrepancies Best Practices
Pricing: Cash - 28 min
Principal and Interest Custodial Account Reconciliation Worksheet-Monthly Account Statement Form 59 with line by line instructions
Processing FHA TOTAL and VA Mortgages
Promoting Responsible Servicing Practices
REO Manager®
Refinance Programs
Remitting Best Practices
Renovation Mortgages Description and Fact Sheet
Reporting and Remitting Tips for Investor Accounting
Resolving Loan-Level Edits Quick Reference Guide
Reviewing Appraisal & Inspection Reports Workshop - 1 day
Selection and Use of Credit Scores
Seller Responsibilities for the Home Valuation Code of Conduct - 36 min
Seller-Owned Converted Mortgages Description and Fact Sheet
Seller-Owned Modified Mortgages Description and Fact Sheet
Seller/Servicer Remittance Analysis - 28 min
Selling Mortgages to Freddie Mac - Guarantor and MultiLender User Guide
Selling Mortgages to Freddie Mac for Cash User Guide
Selling System Availability Matrix
Selling System Cash User Roles
Selling System Guarantor and MultiLender User Roles
Selling System Security Wire Instructions
Selling and Delivery Training and Education Resources
Servicer Performance Profile: Default Management Recorded - 80 min
Servicer Performance Profile: Investor Reporting - 90 min
Servicer Performance Profile: Investor Reporting - 33 min
Servicer Performance Profiles Reference Manual
Servicer Performance Profile
Servicing Applications Sign Up Form
Servicing Balloon/Reset Mortgages - 62 min
Servicing Maturing Balloon/Reset Mortgages Quick Reference
Servicing Released: Net Funding - 32 min
Servicing Released: Transfers - 34 min
Servicing Technology Tools Overview - 36 min
Servicing Technology Tools
Setting Up Security Wire Instructions: Guarantor - 12 min
Settlement: Cash - 41 min
Settlement: Guarantor - 39 min
Short Payoff & Make-whole Preforeclosure Overview - 70 min
Short Payoff Settlement Checklist
You will need your Servicing Applications ID and password to access these materials.     New
Short Sales for the Real Estate Professional - 39 min
Solving Default Challenges: Collections - 18 min
Solving Default Challenges: EDR - 24 min
Solving Default Challenges: Foreclosure Timeline - 60 min
Solving Default Challenges: Servicer Profile - 55 min
Special Options for Service Members
Streamlined Refinance Mortgages Description and Fact Sheet
Super Conforming Mortgages Description and Fact Sheet
Super Conforming Mortgages - 60 min
Temporary Subsidy Buydown Mortgages Description and Fact Sheet
The Power of Strong Underwriting - 1 day
The Selling System Resource Center- Sell More Loans More Quickly and More Easily
Timeline Manager
Tools and Incentives for Small- to Mid-Sized Servicers
Understanding Custodial Accounts Case Study
Understanding Custodial Accounts User Guide
Understanding Custodial Accounts - 2 days
Underwriting Income and Employment - 2 hrs
Underwriting Reminders for Loan Prospector Caution Risk Class Mortgages
Underwriting Training and Education Resources     Updated
Underwriting with Loan Prospector - 1 day
Using Form 104SF Recorded - 95 min
Using Home Value Explorer (HVE) via LoanProspector.com for Relief Refinance Mortgages - Same Servicer
Using Loan Prospector Merged Credit Options (Loan Prospector Browser Access Method)
Using Workout Prospector® (WP) - 70 min
Verified Loan Origination System (LOS) Vendors
Working with Foreclosure Attorneys to Help Borrowers Avoid Foreclosure - Best Practices
Workout Incentive Program
Workout Manager®
Workout Prospector - How it Works - 2.5 Hours     New
Workout Prospector: Entering and Transmitting Data for the Home Affordable Modification Program
You will need your Servicing Applications ID and password to access these materials.     Updated
Workout Prospector
2009 Due Date Calendar for Monthly Reporting and Remitting
2010 Due Date Calendar for Monthly Reporting and Remitting     New
Information about the program for sellers/servicers
Information for consumers

Back to Top