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Where to Get Help

  • Your Mortgage Lender (also known as the "mortgage servicer"): Your mortgage servicer may have options to help you avoid foreclosure. Look for the telephone number of your mortgage servicer on your mortgage statement or coupon book and call right away. How to prepare for the conversation with your lender.

  • Freddie Mac: Your servicer should be able to tell you if your mortgage is owned by Freddie Mac. You may also use our secured look-up tool: Does Freddie Mac Own Your Mortgage?

  • Housing Counselors:

    • Call the Homeownership Preservation Foundation's Homeowner's HOPETM Hotline at 1-888-995-HOPE to reach trained housing counselors who can provide advice and help you develop a plan.
    • Call the U.S. Department of Housing & Urban Development (HUD) at 1 (800) 569-4287 or visit the website for a list of approved housing counselors by state
    • Attend a foreclosure prevention workshop for homeowners sponsored by a community-based organization in your area. - New
  • The Federal Making Home Affordable Program

Where to Get Additional Help

Does Freddie Mac Own Your Loan?

Use our secure look-up tool to find out if Freddie Mac owns your mortgage

Beware of 'Rescue Offers'

REMEMBER: Only your servicer can approve a workout on a Freddie Mac-owned mortgage. Beware of so-called foreclosure rescue firms that charge fees to help you with your servicer.


© 2009 Freddie Mac