Document Custody
Important Reminder
Freddie Mac no longer directly provides note certification and custody services. Effective immediately, servicers must submit the appropriate forms and other documents, as detailed in the June 30 Single-Family Seller/Servicer Guide (Guide) Bulletin 2009-16, in order to establish a custodial relationship with either the Designated Custodian, The Bank of New York Mellon Trust Company, N.A., or another third-party document custodian. For more information please read the June 30 Guide Bulletin and our Single-Family Advisory.
Tools and Resources
- Document Custodial Operations Changes Q&A – Find answers to the most frequently asked questions about the upcoming Document Custodial Operations transition.
- Forms
- Document Custody Contacts – Contact us directly or use our on-line form if you have questions and comments
- Document Custody Procedure Handbook – Find guidelines that will help you meet our requirements for document custody processes
- Training and Resources
Seller/Servicer Resources
- Get Started – Find the information and forms you need to establish a relationship with the Designated Custodian or with an approved third-party document custodian of your choice. Also fill out the User ID and Roles form you need in order to start using our selling system for delivery and document certification
- Execution of Legal Documents – Learn about preparing documents for Freddie Mac signature
- Selling System Resource Center – Read about the latest selling system news and information