Where to Get Help
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Your Mortgage Lender (also called the "servicer"): Your mortgage lender may have options to help you avoid foreclosure. Look for the telephone number of your mortgage lender on your mortgage statement or coupon book and call right away. How to prepare for the conversation with your lender.
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Freddie Mac: Your lender should be able to tell you if your mortgage is owned by Freddie Mac. You may also use our secured look-up tool: Does Freddie Mac Own Your Mortgage? If your loan is owned by Freddie Mac, you are eligible to be considered for the President’s Making Home Affordable program. If not, go to Fannie Mae’s website to see if Fannie Mae owns your loan. If neither company owns your loan, call your servicer and ask if they offer the MHA program.
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Housing Counselors:
- Call the Homeowners HOPETM hotline at (888) 995-HOPE to reach trained housing counselors who can provide advice and help you develop a plan.
- Call the U.S. Department of Housing & Urban Development (HUD) at (800) 569-4287 or visit their web site for a list of approved housing counselors by state.
- Attend a foreclosure prevention workshop for homeowners sponsored by a community-based organization in your area. - New
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Making Home Affordable Program
Where to Get Additional Help
- Asian Real Estate Association of America (AREAA)
- Boat People SOS
- Centro de Apoyo Familiar
- Cuban American National Council
- Homeownership Preservation Foundation
- Korean Churches for Community Development
- Mortgage Bankers Association's Foreclosure Prevention Resource Center
- MyMoneyManagement
- National Coalition for Asian Pacific American Community Development
- National Council of LaRaza
- National Foundation for Credit Counseling
- National Urban League
- NeighborWorks® Center for Foreclosure Solutions
- U.S. Department of Housing and Urban Development (HUD)
Does Freddie Mac Own Your Loan?
Use our secure look-up tool to find out if Freddie Mac owns your mortgage
Help You Can Trust
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Making Home Affordable in English and in Spanish.
Have These Documents Ready
Gather your paperwork
before you call your lender to get mortgage help quickly.
Loan Modification Scams:
If you suspect that you have been a victim of a loan modification scam you can report it by calling 888-995-HOPE or filing a report through the Loan Modification Scam Alert website.
Beware of 'Rescue Offers'
REMEMBER: Only your servicer can approve a workout on a Freddie Mac-owned mortgage. Beware of so-called foreclosure rescue firms that charge fees to help you with your servicer.
